You may notice a low battery reading on your Lumo equipment through alert or Ops Center notification. Here is how to troubleshoot why your device may have a low battery.
Base Station Low Battery
Ensure the base unit is plugged into power source
Check for power at the outlet using a non-contact voltage meter
If there is no power at the outlet, check if there is power at the breaker panel
Check if a GFCI outlet has tripped and needs resetting.
Ensure the charging cable is plugged in
Check the voltage of the charging cable with a multimeter with the hard power source. It should be approximately 12v. The cable is wired with incorrect polarity if there is a negative voltage.
Smart Valve Low Battery
Check that the device is plugged into the solar panel
Ensure the solar panel isn’t shaded by other objects like trees, hillsides, buildings, vines, or bird build-up
Check the voltage from the charging cable using a multimeter. It should be approximately 21v from the solar panel
Move up the extension chain and test the following cable closer to the solar panel
The cable is wired with the incorrect polarity if there is a negative voltage
The wiring needs repair if the voltage is too low or unstable or cycles through multiple voltages.